Just to let you know, I was today able to retrieve the most important files (baby pictures) from my crashed computer using Selkie. It took some consultations with your support people because I was one of the users who experienced a communications glitch between the two computers.  Your tech people were so patient and helpful, and I am well pleased to be able to recover the irreplaceable pictorial history of the twins, and my mp3 collection. Phew!

Glad to hear it. Thanks for letting us know.